GRAFFITI SUPPLIES - Spray Paint, Markers, Stickers, Street Art and More!
206.365.4083
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Art Primo - Frequently Asked Questions

 
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I just placed an order! When should I expect to receive it? :

We process orders received before 2pm PST same day. We will email you a tracking number once your order has shipped from our warehouse. We offer free shipping for all orders over $75 in the lower 48 and advise 3-5 business days from shipment for your order to arrive.
Need your order sooner? Select an expedited shipping option at checkout or call us at 206-365-4083 for more information.

Please note: Since the advent of the global pandemic and the corresponding rise in online sales, most carriers are no longer able to offer precise order delivery estimates. Please be patient.

Do I have to use PayPal to order from Art Primo?:

PayPal is the simplest way to checkout on our site, but we have other options if that's not your bag. Pay with a credit card by selecting "Credit Card, Debit Card or PayPal" and clicking "Confirm Order". On the next page, scroll down past the PayPal box to the credit card option and enter your payment information. Done and done!

I would prefer not to enter my credit card information online, can I pay offline? :

Sure thing! We are available by phone Monday-Friday from 9:30-5:00 pm. Give us a call at 206-365-4083 or email us with your phone number and the best time to reach you.

 
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 FAQ's
I just placed an order! When should I expect to receive it?

Do I have to use PayPal to order from Art Primo?

I would prefer not to enter my credit card information online, can I pay offline?

I don't have a credit or debit card, and I don't want to use a money order because they take a while. Are there any other options for payment?

Help! An item is missing from my order. What do I do?

I'm placing an order for spray paint, can it be shipped via a method other than Ground Shipping?

I've been trying to track my order, but the link in my email didn't work. How can I track my order?

What is your refund policy?

Do you ship internationally? How much is international shipping going to cost me, anyways?

I received my order but I had to pay an additional customs fee. Why was I charged?