What does "Fast Same Day Shipping" mean?
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What does "Fast Same Day Shipping" mean?
Same Day Shipping means that if you pay for an order before 2pm PST (on a business day), then your order will ship the same day.
This applies to ground and expedited shipping within in the intercontinental US and Canada. If you order on a weekend, your order will ship on the following Monday.
How much is shipping going to cost?
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How much is shipping going to cost?
To check your shipping cost while logged in to your ArtPrimo account, add the items you want to your shopping cart. Click View Cart then click the "Estimate Shipping" button in your shopping cart.
Why do I only get one shipping option when I check out?
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Why do I only get one shipping option when I check out?
You may only see one shipping option when you check out for two reasons. 1. You are ordering Spray Paint. 2. Your shipping address is outside of the US and your package is over $100. If you are an international customer and your shipping quote is over $100 please call or email us to verify the quote. If you are shipping internationally, your shipping option may not say Ground, it may say Saver or Regular Mail.
Can you ship to a different address than my billing address?
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Can you ship to a different address than my billing address?
Yes, we can ship to a different address. During the checkout process, when you are confirming your info in Paypal just before you confirm payment, you can designate a different shipping address. If you have already processed the order, and it has not shipping yet, call us and we can help you with it.
Please keep in mind, we usually can not ship UPS, FEDEX, or Ontrac to a PO BOX. Call us if you need to change your shipping address from a PO BOX to a physical address.
Whats the difference between a Shipping address and a Billing address?
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Whats the difference between a Shipping address and a Billing address?
Your billing address is the address registered to your bank account or credit card. You will be asked for this address during the payment process of checkout. It is needed to validate your credit or debit card. Your shipping address is the address where you want your package sent to. If it is the same address, you are set. If you want to your package shipped to a different address, you can change it during the payment process. See Can I ship to a different address to more info.