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I've been trying to track my order, but the link in my email didn't work. How can I track my order? :

If your tracking number isn't working, try copying and pasting the number into Google for better results. As a general guide, tracking numbers that start with the following pre-fixes are associated with these carriers:

1Z4Y.... UPS
910.... USPS
775.... FedEx
D100.... OnTrac
C111.... OnTrac

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 FAQ's
I just placed an order! When should I expect to receive it?

Do I have to use PayPal to order from Art Primo?

I would prefer not to enter my credit card information online, can I pay offline?

I don't have a credit or debit card, and I don't want to use a money order because they take a while. Are there any other options for payment?

An item is missing from my order. What do I do?

I'm placing an order for spray paint, can it be shipped via a method other than Ground Shipping?

I've been trying to track my order, but the link in my email didn't work. How can I track my order?

What is your refund policy?

Do you ship internationally? How much is international shipping going to cost me, anyways?

How much time will delivery of my international order take?

I received my order but I had to pay an additional customs fee. Why was I charged?

How can I purchase an Art Primo gift card?